Legal

Preorder Policy

Last updated: May 11, 2026

⚓ We're a small, local operation built by anglers for anglers. We promise to be straight with you every step of the way.

This Preorder Policy explains how preorders work for Coastal Local Co tackle boxes, including payment, shipping timelines, cancellations, and what happens if something changes on our end.

What Is a Preorder?

A preorder allows you to reserve your Coastal Local Co tackle box before it officially ships. By placing a preorder, you're securing your spot in our first shipment at the current price — before we open to the general public.

Estimated Ship Date

Our current estimated ship window is 30–45 days from the date your preorder is placed. We'll send you an email confirmation with your estimated ship date at the time of purchase.

While we do our best to hit this window, supply chain timelines can shift. If your order is delayed beyond the estimated date, we will notify you by email with an updated timeline.

Payment

Payment is collected in full at the time of preorder
Your card will be charged immediately upon checkout
All prices are in USD and include the cost of the tackle box and curated contents
Shipping costs are calculated at checkout based on your location

Cancellations & Refunds

Within 48 hours of ordering: Full refund, no questions asked
After 48 hours: We'll do our best to accommodate cancellation requests on a case-by-case basis. Contact us before your order ships
After your order ships: We cannot cancel or refund orders that have already shipped

To request a cancellation, email us at CoastalLocalCompany@gmail.com with your order number and we'll get back to you within 1 business day.

What's in the Box

Each Coastal Local Co box is hand-curated for your specific region by local anglers who know the water. Exact contents may vary slightly from promotional images as we source the best available gear each cycle. Every box will always include:

Premium soft plastics and hard baits selected for your region
Terminal tackle (hooks, weights, jig heads)
At least one locally-sourced or small-brand exclusive item
A regional fishing tip card from a local guide

Shipping

We ship to the continental United States only at this time
You'll receive a tracking number by email once your order ships
Coastal Local Co is not responsible for delays caused by carriers once the package has shipped

Damaged or Missing Items

If your box arrives damaged or is missing items, email us at CoastalLocalCompany@gmail.com within 7 days of delivery with a photo and your order number. We'll make it right.

Changes to This Policy

We may update this policy as our business evolves. Any changes will be posted here and will not affect orders already placed under a previous version of this policy.

Questions?

We're real people and we're easy to reach. Email us anytime at CoastalLocalCompany@gmail.com and we'll get back to you fast.